Pass Client Interview - How to Prepare, Manage and Succeed in Your Online Interview

Content a glance:

• What is Online Interview?

• Methods

• Advantages

• Limitations

Frequently Asked Interview Questions

• Etiquette

Nowadays, clients or employers are using online interviews as an initial screening tool. It can be less stressful and get you hired quickly, if you are well prepared and take the right steps to ensure the interview goes well. To help you get started, here are some tips and advise that you will need.

What is Online Interview?

It is a type of online research using email, video or instant messaging known as CMC (computer-mediated communication). Compare to traditional face-to-face interview, it requires a different rapport and ethical principles.


In online interviews, data is generated through exchange of conversations between interviewer and interviewee. There are 4 methods on how an online interview is done. These methods are synchronous (chat), asynchronous (email), structured, and unstructured.

1. Synchronous is done in real time through video chat on Skype, Google Hangout, Yahoo Messenger, or Facetime.

2. Asynchronous is not done on real time. It’s a nonvisual exchange of conversations at any given point in time through email using email providers like Gmail, Outlook, or Yahoo Mail.

3. Structured is done with a set of prepared questions prior to interview.

4. Unstructured is done where the interviewer has questions on a broad topic with follow up questions on that given topic. There is no set of prepared questions per se.


Online interviews are done at any location in the world. It can be done at home. It can be carried out privately through email exchange or instant messaging. It is cost savvy for the interviewer and interviewee where no travel or allowance costs required. Information are relayed quickly through emails, video chat or instant messaging.


It is difficult to establish trust and rapport between interviewer and interviewee. It requires certain level of skills in using tools such as email, chat, or video chat. Also, use of apps needed during the interview process like Skype or FaceTime.

Frequently Asked Interview Questions - Right & Wrong Answer Cheats

1. Why should we hire you? Take note, the interviewer wants to know what you can do for their business/company.

Right Answer –

You hire me, it will be a great platform to showcase my skills. Whatever goals I set, I ensure to complete them within stipulated time.

I’m good fit for the position.

I have what it takes to do the job and solve problems.

Wrong Answer –

Because I need a job.

Because I want a job.

2. Why did you leave your last job?

Right Answer –

Fresh Graduate – N/A

Employed – I am looking for better opportunities to enhance my skill set.

Laid Off – Unfortunately, the company’s biggest client went out of business as a result they have to eliminate some positions and I was among who were laid off.

Fired – (depending on your case)

3. Why have you been unemployed for such a long time? Honestly tell the interviewer the exact reason why. You may have left the workforce to have a baby, care for an ill parent, travel, relocate, go back to school, or recover from an illness.

Right Answer –

"I left my last job to care for my dad who was undergoing treatment for cancer. He recently passed away, and I am eager to resume my career."

I enrolled myself for some advanced personality development course with some freelance work.

4. Tell me your ability to work under pressure?

Right Answer –

I keep myself calm and focus on multi-tasking while being patient.

I'm not the type of person who has difficulty during times of stress. I focus and get the job done, when under pressure.

I've found that I enjoy working in a challenging environment and I work better under pressure.

Wrong Answer –

I never feel pressured.

I don’t handle pressure well.

I feel nervous sometimes anxious when under pressure.

5. What are your expectations from job?

Right Answer - Professional advancement and good future.

6. Describe your management style?

Before the deadlines, ill finish the assigned tasks while constantly updating my work with my supervisor.

7. Are you a team player?

Right Answer –

Yes! I have worked with others and independently and have achieved success in both positions.

Yes, when I was a part of a team on a project, we successfully completed it within deadlines.

8. What irritates you about co-workers?

Unless it personally affects me, I try to avoid it, if I find anything irritating. I believe in team work.

9. How long would you expect to work for us if hired?

As long as I feel challenged professionally.

10. How do you see yourself 5 years from now?

I see myself in a senior position managing important portfolio of this company.

11. Do you consider yourself successful?

Yes, apart from appraisals I think I have earned a bunch of good colleagues in my life.

12. What is your weakness?

I concentrate on one thing at a time.

13. What is your strength?

I am a team player and a quick learner.

14. What position do you prefer on a team working on a project?

It doesn’t matter till I learn something new in every project.

15. Do you have any questions for us?

When can I join?


Before Your Web/Video Interview

Choose the one with the most reliable technology and you are most comfortable with. This can be a computer (desktop or laptop), tablet or smart phone. An ideal place for your interview area is a secluded room away from noises, distractions, display generic background, and control lighting. Plain wall with no shadows or glare on lighting background is the best area. Use a location where your torso and face can be seen on the camera. Test your, camera, lighting, internet connection, sounds, video program making sure you understand how it all works.

Schedule a mock interview with a family member, friend, or colleague. Practice both the technology as well as your interviewing skills. Remember to record the interview, so you can assess while listening and playing it back for yourself. Ask for as much feedback as possible especially for how you look and sound. If something goes wrong the day of the interview, prepare some backup plan. Don’t skimp on your interview prep. Prepare responses to expected interview questions (read and memorize FAQ noted below), research about the employer, formulate a few questions you want to ask, and determine the best professional outfit for the interview.

Day of the Web/Video Interview

Do a run-through at least an hour before your interview time to test all equipment prior to interview time. Remember, nothing too flashy when dressing up during the interview. If unsure, view yourself in the monitor. Turn off all programs and apps that might interrupt the interview. When you go to your interview location, you must shut out all distractions.

Remember to do eye contact, good posture, and hand gestures during the interview. Focus on making eye contact via the camera. Always speak in a conversational voice like in an actual interview situation. Take some notes. So that you don’t end up talking over the interviewer, when responding to questions from the interviewer, nod, but take a second before responding in case the connection is weak.

After the Interview

Follow up your interview with a thank-you letter to your interviewer(s) through email, like a usual job-hunting situation. To express your interest in the job but be patient, follow-up on progress occasionally.

Practice, practice, practice is the key to get better and be more comfortable using the technology during job interview. It becomes increasingly important for you to be prepared as you begin your job-search, as more employers embrace web-based and/or video technologies to conduct screening interviews with prospective job candidates.


Hi, I'm Paul. If you enjoyed reading this article you might like to read also:

How to Get Your First Client

All About the Client

How to Work with a Client

How to Keep Your Client

How to Fire a Client

Or check Notes from a VA - The Ultimate Guide to a Successful Virtual Assistant Career for more helpful tips.

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